Company Policies

Terms & Conditions

TERMS OF USE

Posted as of  11th November 2021

Last updated as of 30th, January 2022

 

Welcome to Strictly Electric’s Terms of Use

 

This Website is created and operated by M/s Strictly Electric Automobiles Private Limited, (hereinafter referred to as “We”, “Our”, “Us”) having its registered address at “6, Ground Flr,16, Sophia Manzil, Padmabai Thakkar Marg, Near Kohinoor Mill, Mahim, Mumbai – 400016, Maharashtra, India” and operating under the brand name “Strictly Electric” (“Brand Name”). We intend to ensure your steady commitment to the usage of this Website and the services provided by us through our Website “http://www.strictlyelectric.in/”.

 

For the purpose of these Terms of Use (“Terms of Use”), wherever the context so requires, “We”, “Our”, “Us” shall mean and refer to the Website. “You”, “Your”, “Yourself”, “User” shall mean and refer to natural and legal individuals who shall be users of this Website provided by us and who is competent to enter into binding contracts, as per law. “Third Parties” refer to any Website, platform or individual apart from the Users and the creator of this Website.

 

GENERAL TERMS

  1. The headings of each section in these Terms of Use are only for the purpose of organizing the various provisions under these Terms of Use in an orderly manner and shall be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically agreed by you that the headings shall have legal or contractual value on your usage of the Website.

  2. The use of this Website is solely governed by these Terms of Use, Privacy Policy that may be uploaded on the Website and any modifications or amendments made thereto by us from time to time, at our sole discretion. If you as a user continue to access and use this Website, you are agreeing to comply with and be bound by the following Terms of Use and Privacy Policy.

  3. You expressly agree and acknowledge that these Terms of Use and Privacy Policy are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.

  4. You unequivocally agree that these Terms of Use and the Privacy Policy constitute a legally binding agreement between us, and that you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to your use of the Website, and that the same shall be deemed to be incorporated into these Terms of Use and shall be treated as part and parcel of the same. You acknowledge and agree that no signature or express act is required to make these Terms of Use and the Privacy Policy binding on you and that your act of visiting any part of the Website constitutes your full and final acceptance of these Terms of Use and the Privacy Policy.

  5. We reserve the sole and exclusive right to amend or modify these Terms of Use without any prior permission or intimation to you, and you expressly agree that any such amendments or modifications shall come into effect immediately. If you do not adhere to the changes, You must stop using the Website at once. Your continued use of the Website will signify your acceptance of the changed terms.

 

PLATFORM OVERVIEW

The Platform is an online platform selling electric solutions for converting bicycles into electric bicycles. The Platform in engaged in building highly-desirable sustainable tech products for making the transition to electric solutions feel effortless.

The Platform offers conversion kits as products to the Users which the Users can use to convert their normal bicycles into electric bicycles. The Users can access information about the products and pre-book the products on the Platform by paying a token amount, after which the Users can pay the final amount for the delivery of the products.

The Platforms aims to make the life of the Users easier and intends to expand further with new segment of products in the future.

 

REGISTRATION 

Registration on the Platform is mandatory for Users of the Website. The Users shall have to provide the following information at the time of registration.

  1. Name

  2. Mobile Number

  3. Email ID

  4. Address

 

The Users cannot link their social media accounts such as Google and Facebook at the time of signing up on the Website. The above information can be asked from the Users both by the Platform and the third-party gateway engaged by the Platform.

 

PAYMENT GATEWAY

For making all payments for services on the Website, you shall be required to make payment for which you will be redirected to a third-party payment gateway, Razorpay, PayU or any other third-party payment gateway that we may have an agreement with. The payment gateway may additionally seek information from you to process the payment for your purchase and additionally may charge you the payment gateway charges that may be applicable. The payment gateway consists of Debit Card/Credit Card/Net Banking/UPI and other wallet options. You shall be governed under the concerned payment gateway’s Terms and Conditions and other Policies for the purpose of all payment-related aspects.

 

ELIGIBILITY

  1. You represent and warrant that you are competent and eligible to enter into legally binding agreements and of age and that you have the requisite authority to bind themselves to these Terms of Use following the Law. However, if you are a minor using this Website, you may do so with the consent of your legal guardian. All Acts of minor shall be deemed to be considered as the acts undertaken under the supervision of their legal guardian.

  2. You further represent that you will comply with these Terms of Use and all applicable local, state, national and international laws, rules and regulations.

  3. You shall not use the Website if you are not competent to contract or are disqualified from doing so by any other applicable law, rule or regulation currently in force.

 

CONTENT

All text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music and artwork (collectively, ‘Content’), is generated/provided or based on information provided by the users or third parties and We have no control and make no guarantees regarding the quality, the accuracy, integrity or genuineness of such content or such other information provided on the Website. 

All the Content displayed on the Website is subject to copyright and shall not be reused by You (or a third party) without the prior written consent from Us and the copyright owner.

You are solely responsible for the integrity, authenticity, quality and genuineness of the content provided on the Website and whilst feedback and comments by You can be made via the Website, We bear no liability whatsoever for any feedback or comments made by the other Users or made in respect of any of the content on the Website. Further, the Website reserves its right to suspend the account of any User for an indefinite period to be decided at the discretion of the Website or to terminate the account of any User who is found to have created or shared or submitted any content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. You shall be solely responsible for making good any financial or legal losses incurred through the creation/sharing/submission of Content or part thereof that is deemed to be untrue/inaccurate/misleading.

You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the content on the Website. You shall not copy, adapt, and modify any content without written permission from Us.

 

INDEMNITY

You agree to indemnify, defend and hold harmless the Us, and our respective directors, officers, employees and agents (collectively, "Parties"), from and against any losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed according to these Terms of Use. Further, You agrees to hold the Us harmless against any claims made by any third party due to, or arising out of, or in connection with:

  1. Your use of the Website, 

  2. Your violation of these Terms of Use; 

  3. Your violation of any rights of another; 

  4. Your alleged improper conduct according to these Terms of use;

  5. Your conduct in connection with the Website; 

 

You agree to fully cooperate in indemnifying Us at your expense. You also agree not to settle with any party without consent from Us.

In no event shall we be liable to compensate You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not You had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the Your use of or access to the Website and/or the Services or materials contained therein.

LIMITATION OF LIABILITY

  1. We are not responsible for any consequences arising out of the following events:

    1. If the Website is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure;

    2. If you have fed incorrect information or data or for any deletion of data;

    3. If there is an undue delay or inability to communicate through email;

    4. If there is any deficiency or defect in the Services managed by Us;

    5. If there is a failure in the functioning of any other service provided by Us.

  2. The Website accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to You, Your belongings, or any third party, resulting from the use or misuse of the Website or any service availed of by Us through the Website. The service and any Content or material displayed on the service is provided without any guarantees, conditions or warranties as to its accuracy, suitability, completeness or reliability. We will not be liable to you for the unavailability or failure of the Website.

  3. You are to comply with all laws applicable to you or your activities, and with all Policies, which are hereby incorporated into this Terms of Use by reference.

  4. The Website expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Website and which is incurred by you in connection with the Website, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of Use.

  5. To the fullest extent permitted by law, We shall not be liable to You or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Website.

 

TERM

  1. These Terms of Use shall continue to form a valid and binding contract between us and shall continue to be in full force and effect until you continue to access and use the Websites.

  2. You may terminate your use of the Website at any time. 

  3. We may terminate these Terms of Use and close your account at any time without notice and/or suspend or terminate Your access to the Website at any time and for any reason, if any discrepancy or legal issue arises.

  4. Such suspension or termination shall not limit our right to take any other action against you that we consider appropriate.

  5. It is also hereby declared that we may discontinue the Services and Websites without any prior notice.

 

TERMINATION

  1. We reserve the right, in its sole discretion, to unilaterally terminate Your access to the Website, or any portion thereof, at any time, without notice or cause. 

  2. We also reserve the universal right to deny access to You, to any/all of are on its Website without any prior notice/explanation to protect the interests of the Website and/or other Users to the Website. 

  3. We reserve the right to limit, deny or create different access to the Website and its features concerning different Users, or to change any of the features or introduce new features without prior notice. 

  4. You shall continue to be bound by these Terms of use, and it is expressly agreed to by You that You shall not have the right to terminate these Terms of Use till the expiry of the same.

 

COMMUNICATION

By using this Website and providing Your identity and contact information to Us through the Website, You agree and consent to receive e-mails or SMS from Us and/or any of its representatives at any time.

You can report to “contact@strictlyelectric.in” if you find any discrepancy with regard to Website or content-related information and we will take necessary action after an investigation.  The response with resolution (if any issues found) shall be dependent on the time is taken for investigation.

You expressly agree that notwithstanding anything contained hereinabove, it may be contacted by Us relating to any services availed by You on the Website or anything pursuant thereto and You agree to indemnify Us from any harassment claims. It is expressly agreed to by Us that any information shared by Us shall be governed by the Privacy Policy.

USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT

You agree and acknowledges that you are a restricted user of this Website and you: 

  1. Agree to provide genuine credentials during the process whenever required on the Website. You shall not use a fictitious identity. We are not liable if you have provided incorrect information. 

  2. Agree to ensure the Name, Email address, Phone Number, and any such other information that may be provided and is valid at all times and shall keep your information accurate and up-to-date.

  3. You agree that You are solely responsible for maintaining the confidentiality of your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason.

  4. Understand and acknowledge that the data submitted is manually entered into the database of the Website. You also acknowledge the fact that data so entered into the database is for easy and ready reference for You, and to streamline the Services through the Website.

  5. Authorize the Website to use, store or otherwise process certain personal information and all published Content, responses, locations, User comments, reviews and ratings for personalization of Services, marketing and promotional purposes and for optimisation of User-related options and Services.

  6.            Understand and agree that, to the fullest extent permissible by law, the Website or any of their affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the Website or this terms of use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages.

  7. Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Website. Any such use/limited use of the Website will only be allowed with the prior express written permission. 

  8. Agree not to access (or attempt to access) the Website and/or the materials or Services by any means other than through the interface provided by the Website. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or its content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website will lead to suspension or termination of your access to the Website. We disclaim any liabilities arising concerning such offensive content on the Website. 

  9.            Expressly agree and acknowledge that the Content generated by the Users and displayed on the Website is not owned by Us and that We are in no way responsible for the content of the same. You may, however, report any offensive or objectionable content, which We may then remove from the Website, at our sole discretion.

You further undertake not to: 

  1. Engage in any activity that interferes with or disrupts access to the Website or the services provided therein (or the servers and networks which are connected to the Website);

  2. Impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity;

  3. Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. The User may not reverse look-up, trace or seek to trace any information relating to any other User of, or visitor to, the Website, or any other viewer of the Website, including any User account maintained on the Website not operated/managed by the User, or exploit the Website or information made available or offered by or through the Website, in any manner;

  4. Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Website or any affiliated or linked Websites.

  5. Use the Website or any material or content therein for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Website or any other third party (s);

  6.            Violate any code of conduct or guideline which may apply for or to any particular service offered on the Website;

  7. Violate any applicable laws, rules or regulations currently in force within or outside India;

  8. Violate any portion of these Terms of Use or the Privacy Policy, including but not limited to any applicable additional terms of the Website contained herein or elsewhere, whether made by amendment, modification, or otherwise;

  9.               Commit any act that causes Us to lose (in whole or in part) the Services of its Internet Establishment ("ISP") or in any manner disrupts the Services of any other supplier/service provider of the Website;

  10.               You hereby expressly authorize Us to disclose any and all information relating to You in our possession to law enforcement or other government officials, as We may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. You further understand that the Website might be directed to disclose any information (including the identity of persons providing information or materials on the Website) as necessary to satisfy any judicial Order, law, regulation or valid governmental request.

  11. By indicating Your acceptance to use any services offered on the Website, You are obligated to complete such transactions after making payment. You shall be prohibited from indicating their acceptance to avail services where the transactions have remained incomplete.

  12.             You agree to use the services provided by Us, our affiliates, consultants and contracted companies, for lawful purposes only.

  13. You agree to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by You at any point in time. If upon confirmation such details are found to be false, not to be true (wholly or partly), We shall in our sole discretion reject the order and debar You from using the Website without prior intimation whatsoever.

  14. You agree not to post any material on the Website that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful or advertising any goods or services. More specifically, You agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that: 

  1. belongs to another person and to which you have no right to;

  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

  3. is in any way harmful to minors;

  4. infringes any patent, trademark, copyright or other proprietary rights;

  5. violates any law for the time being in force;

  6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;

  7. Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;

  8. Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;

  9. Publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

  10. Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.


 

SUSPENSION OF USER ACCESS AND ACTIVITY

Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminate your association with the Website, and/or refuse to the usage of the Website, without being required to provide you with notice or cause:

  1. If you are in breach of any of these Terms of Use or the Privacy Policy;

  2. If you have provided wrong, inaccurate, incomplete or incorrect information;

  3. If your actions may cause any harm, damage or loss to the other Users or Us, at our sole discretion.

 

INTELLECTUAL PROPERTY RIGHTS

Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports and other distinctive brand features, save according to the provisions of these Terms of Use that shall be available on the Website. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by either the Website or such other third party and other distinctive brand features of the Website are the property of the Website or the respective copyright or trademark owner. Furthermore, concerning the Website, we shall be the exclusive owner of all the designs, graphics and the like, related to the Website.

You shall not use any of the intellectual property displayed on the Website in any manner that is likely to cause confusion among existing or prospective users of the Website, or that in any manner disparages or discredits the Website, to be determined in the sole discretion.

You are aware all intellectual property, including but not limited to copyrights, relating to said services resides with the owners, and that at no point does any such intellectual property stand transferred from the aforementioned creators. You are aware that we merely provide the Website through which You can communicate with other users and the Website does not own any of the intellectual property relating to the independent content displayed on the Website, apart from created graphics and specified content.

You are further aware that any reproduction or infringement of the intellectual property of the aforementioned owners by You will result in legal action being initiated against You by the respective owners of the intellectual property so reproduced/infringed upon. It is agreed to by You that the contents of this section shall survive even after the termination or expiry of these Terms of Use and/or Privacy Policy.

DISCLAIMER OF WARRANTIES AND LIABILITIES

  1. You further agree and undertake that you are accessing the Website at your sole risk and are that you are using the best and prudent judgment before availing of any features on the Website or accessing/using any information displayed thereon.

  2. You agree that any kind of information, resources, activities, recommendations obtained/availed from the Website, written or oral, will not create any warranty and we disclaim all liabilities resulting from these. 

  3. We do not guarantee that the features and content contained in the Website will be uninterrupted or error-free, or that the Website or its server will be free of viruses or other harmful components, and You hereby expressly accepts any associated risks involved with your use of the Website.

  4. It is further agreed to by You that the contents of this section shall survive even after the termination or expiry of the Terms of Use and/or Privacy Policy.

 

FORCE MAJEURE

We will not be liable for damages for any delay or failure to perform our obligations hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.

WARRANTIES

For EasyKit Strictly Electric Provides a warranty of 18 months on the Battery and front-wheel motor. A warranty of Six months on Charger, Throttle, PAS, Display, Wiring Harness, LED's, and brake liners and a warranty of 1 year on the controller.

For EasyKit E-Cycle, Strictly Electric Provides a warranty of 5 years on the cycle Frame, and the remaining components of the EasyKit that come with the cycle have the same warranties. 

Note: Warranties do not cover accidental damages.

DISPUTE RESOLUTION AND JURISDICTION

In the event of any dispute arising out of or in connection with this agreement, including any dispute relating to the validity of this agreement, the parties shall, at first instance, attempt to resolve the dispute by mediation administered by the Centre for Online Resolution of Disputes (“CORD”) (www.resolveoncord.com) and conducted in accordance with the CORD Rules of Mediation, by a sole mediator to be appointed by CORD.

In the event the parties are unable to resolve any such dispute through mediation within 45 days of the initiation of the dispute, subject to a contrary agreement between the parties, the dispute shall be finally resolved by arbitration administered by CORD and conducted in accordance with the Rules of Arbitration of CORD, by a sole arbitrator to be appointed by CORD. The language of arbitration shall be English. The seat of arbitration shall be Mumbai, Maharashtra, India.

You expressly agree that the Terms of Use, Privacy Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.


 

MISCELLANEOUS PROVISIONS

  1. Entire Agreement: These Terms of Use, read with the Privacy Policy, form the complete and final contract between us with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.

  2. Waiver: The failure at any time to require performance of any provision of these Terms of Use shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms of Use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of Use. 

  3. Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of Use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of Use shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms of Use shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein. 

  4. Contact Us: If you have any questions about these Terms of Use, the practices of the Website, or your experience, you can contact us by emailing us at contact@strictlyelectric.in or by writing to us at  

 

M/s Strictly Electric Automobiles Private Limited

6, Ground Flr,16, Sophia Manzil, 

Padmabai Thakkar Marg, Near Kohinoor Mill, 

Mahim, Mumbai – 400016, Maharashtra, India.

Disclaimer Policy: 

Privacy Policy

PRIVACY POLICY

Posted as of 11th November 2021

Last updated as of 31st December 2021

 

Welcome to STRICTLY ELECTRIC’s Privacy Policy

 

The creator of this Privacy Policy ensures a steady commitment to Your privacy with regard to the protection of the invaluable information that you may share across this Website. This privacy policy contains information about the Website. 

 

To provide You with Our uninterrupted use of the Website, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.  

 

Index:

 

  • Personal Information

  • Information We Collect

  • Our Use Of Your Information

  • How Information Is Collected

  • External Links on The Platform

  • Cookies Policy

  • Google Analytics

  • Google Adsense

  • Your Rights

  • Compliances 

  • Confidentiality

  • Other Information Collectors

  • Our Disclosure of Your Information

  • Accessing, Reviewing and Changing Your Profile

  • Security

  • Severability

  • Amendment

  • Consent Withdrawal, Data Download & Data Removal Requests

  • Contact Us

This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018, and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at “__________________”.

 

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED 

HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

 

INFORMATION WE COLLECT

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information: 

  1. Personal data including but not limited to Name, Mobile Number, Email ID, Address and other related information.

  2. Information collected through permission derived by the Website for Location access, and storage permissions etc.

  3. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Website or not), which URL you next go to (whether this URL is on the Website or not), your computer or device browser information, and other information associated with your interaction with the Website;

  4. Details of Website usage for analytics.

This privacy policy also applies to data we collect from users who are not registered as members of this Website, including, but not limited to, browsing behaviour, pages viewed etc. We also collect and store personal information provided by You from time to time on the Website. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including: 

  1. To enable the provision of services opted for by you;

  2. To enable the viewing of content in your interest;

  3. To communicate the necessary account and service-related information from time to time;

  4. To allow you to receive quality customer care services and data Collection;

  5. To comply with applicable laws, rules and regulations;

Where any service requested by You involves a third party, such information as is reasonably necessary by the Firm to carry out Your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. The Firm may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through an email to be sent to “contact@strictlyelectric.in”.

To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Website and opt-out of any non-essential communications from the Website. 

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.


 

OUR USE OF YOUR INFORMATION

The information provided by you shall be used to provide and improve the service for you and all users.

  1. To provide you with services on your request.

  2. For maintaining an internal record.

  3. For enhancing the Services provided.

  4. For maintaining record under the legal and statutory provisions.

 

For more details about the nature of such communications, please refer to our Terms of Service. Further, your data and Sensitive Personal data may be collected and stored by Us for internal record. 

We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you. 

We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law. 

Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Website so that we can improve it and cater personalized content/ads according to their preferences.

 

HOW INFORMATION IS COLLECTED

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Firm to elucidate the purpose of collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever. 

We will collect and use your personal information solely to fulfil those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned. 

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

 

EXTERNAL LINKS ON THE PLATFORM

The Website may include advertisements, hyperlinks to other Websites or resources. We have no control over any other Website or resources or contents available on these other Websites, which are provided by companies or persons other than Us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services/services or other materials on or available from such Website or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, services or other materials on, or available from, such Websites. These external third-party Websites and resource providers may have their privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that you enter the Website and review its privacy policy.

 

COOKIES

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. By continuing to browse the site, you are agreeing to our use of cookies. Cookies contain information that is transferred to your computer’s hard drive. You can set your browser to refuse all or some browser cookies, or to alert you when Websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. A list of the type of cookies we use is as follows;

  1. Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services.

  2. Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

  3. Functionality cookies. These are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  4. Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third-parties for this purpose.

Please note that third-parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.

 

GOOGLE ANALYTICS

We use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google to create reports. These cookies do not store your personal data. 

The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for us and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

The Google Website contains further information about Analytics and a copy of Google's privacy policy pages. 

 

GOOGLE ADSENSE

Google AdSense is a tool that allows Website publishers to deliver advertisements to site visitors in exchange for revenue calculated on a per-click or per-impression basis. To do this, Google uses cookies and tracking technology to deliver ads personalized to a Website user/visitor. In this regard the following terms are specified to the Users:

  1. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Website or other Websites.

  2. Google's use of advertising cookies enables us and our partners to serve advertisements to you based on their visit to our Platform and/or other Websites on the Internet.

  3. You may opt-out of personalized advertising by visiting Ads Settings.

  4. All advertisements of third parties on our Website are for informative purposes only and neither the Website nor the Firm guarantees or bears liability for the authenticity of the advertisements.

  5. At no point will the Firm permit its competitors to advertise on the Website.

  6. You may visit the links in the advertisements at your own risk or choose to not accept the cookies permitting third parties to display their advertisements.


 

YOUR RIGHTS

Unless subject to an exemption, you have the following rights concerning your data: 

  1. The right to request a copy of your data which we hold about you; 

  2. The right to request for any correction to any personal data if it is found to be inaccurate or out of date;

  3. The right to withdraw Your consent to the processing at any time;

  4. The right to object to the processing of personal data;

  5. The right to complain about a supervisory authority. 

  6. The right to obtain information as to whether personal data are transferred to a third country or an international organization.

Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold concerning you. You are also entitled to request that we restrict how we use your data in your account when you log in.

 

COMPLIANCES

  1. Indian Compliances

  1. This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

  2. This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of Use and practices for access and usage of any functional Website.

 

  1. GDPR Privacy Rights

The General Data Protection Regulation or GDPR gives certain rights to individuals in relation to their personal data. Accordingly, we are happy to offer transparency and access controls to help Users take advantage of those rights. As available, except as limited under applicable law, the rights afforded to individuals are:

  1. Right of access- the right to be informed of, and request access to, the data we process about you,

  2. Right to rectification – the right to request that we amend or update your data where it is inaccurate or incomplete,

  3. Right to erasure- the right to request that we delete your data,

  4. Right to restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data,

  5. Right to object – the right to object to us processing your personal data on grounds relating to your particular situation. Along with the right to object to your personal data being processed for direct marketing purposes,

  6. Right to data portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another part’s service,

  7. Right not to be subject to automated decision-making, the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

 

CONFIDENTIALITY

You further acknowledge that the Website may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time. 

 

OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Website or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others. 

 

OUR DISCLOSURE OF YOUR INFORMATION

We may host surveys for survey creators for our Website who are the owners and users of your survey responses. We do not own or sell your responses. Anything you expressly disclose in your responses will be disclosed to survey creators. Please contact the survey creator directly to better understand how they might share your survey responses.

Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do however assure you that any disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed: 

  1. External Service Providers: There may be several services offered by external service providers that help you use our Website. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or permit them to collect information about you, then their use of your information is governed by their privacy policy.

  2. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability. 

 

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

You can review and change the information you submitted except Email ID. An option for facilitating such change shall be present on the Website and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on to you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.

 

SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Firm. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.

However, as effective as encryption technology is, no security system is impenetrable. Our Firm cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Firm over the Internet. 

 

SEVERABILITY

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

 

AMENDMENT

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be on the Website. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the Website. 

 

CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS

To withdraw your consent, or to request the download or delete your data with us for any or all our services at any time, please email to “contact@strictlyelectric.in”.

CONTACT US

If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to “contact@strictlyelectric.in” or by writing to us at: 

M/s Strictly Electric Automobiles Private Limited

6, Ground Flr,16, Sophia Manzil, 

Padmabai Thakkar Marg, Near Kohinoor Mill, 

Mahim, Mumbai – 400016, Maharashtra, India.

Refund & Cancellation Policy

REFUNDS AND CANCELLATION POLICY

 

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our User, concerning any purchase you make through us. The policy concerning the returns and refund requests, shall be following the clauses as set forth:

 

  1. RETURN REQUESTS

Upon your purchase of the products through the Company’s Platform, you do not have the right to place a return request or process a return request on the Platform under any circumstances whatsoever. However, the Platform allows replacement of products only in case of receiving damaged, defective, or broken seal of the product received from the Company.  The Users can place replacement requests by emailing to contact@strictlyelectric.in.

The Company upon receiving a return request from you, will ask you to share the pictures or videos of the damaged product clearly showing the defect in the product with the customer care of the Company. Only upon satisfaction of the Company’s customer care that the product is damaged, your replacement request shall be approved. 

In the above-mentioned case, the Company upon satisfaction after receiving the pictures or videos from the User and after the User sends the damaged product back to the Company, shall process the replaced product through courier to the User. The User shall be responsible to bear the costs for the return courier sent by the User.

 

  1. PROCESSING OF REFUND

The Company shall process full refund only the pre-booking phase i.e., the amount paid as token money by the User for placing the order shall be refunded. Post the pre-booking phase, once the Users make the final payment for the product and the Company processes the order of the User, no refund shall be processed under any circumstances whatsoever.

All Refund requests in the pre-booking phase shall be made by the User by emailing to contact@strictlyelectric.in, which will be the official mode of communication with the Platform and the Company. The Company shall waive all other means of communication made.

The Refund shall be completed between Fifteen (15) to Thirty (30) days from the date of refund request made by the User and the money shall be transferred to the original source of payment of the User.

 

  1. CANCELLATION

As a User, you do not have the right to cancel your order upon placing the same.

The Company at its sole discretion may cancel any order(s): 

  1. if it suspects a User has undertaken a fraudulent transaction, or 

  2. if it suspects a User has undertaken a transaction which is not following the Terms of Use, or 

  3. in case of unavailability of a service, or 

  4. for any reason outside the control of the Company including causes for delivery related logistical difficulties.

  5. if the Company does not want to do business with the User

The Company maintains a negative list of all fraudulent transactions and non-complying Users and reserve the right to deny access to such Users at any time or cancel any orders placed by them in future.

Shiping & Delivery Policy

SHIPPING AND DELIVERY POLICY

 

  1. SHIPPING AND DELIVERY

We intend to offer you the best and convenient shipping options, no matter where you reside and we will be delivering the products through our own and through third-party logistical service providers. We have tie-ups with a third-party logistical service provider who shall undertake to provide us with the shipment and delivery services for the order placed through our Website.

“Shipment time” shall refer to the time at which your order in part or whole shall leave our warehouse and shall be handed over to the third-party logistical service provider for delivery to you.

“Delivery time” shall refer to the time taken by the third-party logistical service provider to deliver your order to you in either whole or part.

  • Shipping time: This refers to the time it takes for products to be shipped from our warehouse to the destination. The shipping usually takes about 90 business days from the time you make the final payment for the product.

  • Once the product is shipped and handed over to the logistical service provider, it may take 15 to 25 business days for the product to be delivered at your location. 

  • The Delivery time shall vary anywhere between 15-25 business days that shall be determined on multiple external factors and also on the terms and conditions put forth by the Logistical service provider which includes but is not limited to the place of delivery. The approximate delivery time shall be informed by you.

  • Delivery Timeline (Estimated Duration)

Area level

Duration of delivery days

Local/ National

15-25 business days

 

  • Delivery days - all days

  • The delivery agent assigned by the logistical service provider may contact the customer on call, email or SMS before arrival.

  • The delivery is free for most of the products on the Website, however for some products delivery charges may be applicable as displayed on the Website. The User shall check the delivery charges before placing any order.

  • We will not be responsible for any delay in the delivery. Further, we will not be liable for any damage in transit due to mishandling by the logistics service provider.

  • The Website shall display an estimated delivery time on the order summary page.

  • You will receive an email containing a summary of the order and also the estimated delivery time upon placing the order.

  • The service provider may take longer to deliver due to inter alia: bad weather flight delays, political disruptions or other unforeseen circumstances. In the event any delay in delivery is expected, we may, at our sole discretion, intimate you who may have purchased the same, regarding such delay. 

  • We will not be held responsible and will bear no liability in case of failure or delay of delivering including any damage or loss caused due to such delay. Where there is a likelihood of delay in delivery, you may be notified of the same from time to time. However, no refunds may be claimed by you for any delay in delivery, which was caused due to reasons beyond our control.

  • If you purchase multiple products in one transaction, we may undertake to deliver the same together. However, this may not always be possible and shall be subject to the availability of stock.

  • If you wish to get delivery to different addresses, then you shall be required to purchase the products under separate transactions and provide separate delivery addresses for each transaction, as may be required. You agree that the delivery can be made to the person who is present at the shipping address provided by you. 

  • We will not be liable to compensate for any mental agony caused due to a delay in delivery. 

  • You cannot cancel the order even if the delivery time exceeds the expected time of delivery.

  • We do not allow any exchanges/return or refund regarding the products once sold to the customer.

  • We will however undertake to accept your request for replacement if the delivery obligations are fulfilled by you as specified in the Return and Cancellation Policy.

 

CASH ON DELIVERY

  • We do not have an option of Cash on Delivery (COD).